Refund Policy


Returns

Wild Seed will happily accept returns due to change of mind as long as a request to return is received by us within 3 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. 

Following your request to return, we must receive the items back in 30 days. If 30 days have gone by since your request, unfortunately we can’t offer you a refund or exchange. 

Several types of goods are exempt from being returned

- Perishable foods cannot be returned.
- Gift cards cannot be returned

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Only partial refunds may be granted (if applicable) to items not in original condition, damaged or with missing parts for reasons not due to our error

Returns due to change of mind will only be given in the form of store credit. They will not be given in the form of cash back, refunded payment, or exchanged items

Returns are not applicable to items marked as gifts when purchased, or items purchased on sales

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed to store credit for future purchase. We will notify you once this has been completed
through email.

Wild Seed will refund the value of the goods returned but will NOT refund the
value of any shipping paid.


Late or missing refunds (if applicable) 
If you haven’t received a refund yet (for reasons other than change of mind), first check your bank account or credit card statement again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at info@wildseed.sg. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wildseed.sg and send your item to: Business Engineers Asia, 21 Woodlands Close, #04-14, PRIMZ BIZHUB, 737853, Singapore. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Business Engineers Asia, 21 Woodlands Close, #04-14, PRIMZ BIZHUB, 737853, Singapore.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.